Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to ONNI Pet Co.
The terms “we,” “us,” and “our” refer to ONNI Pet Co. ONNI Pet Co. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
ONNI Pet Co. is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access or use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, each of which is available on our website.
If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have given consent for any minor dependents under your care to use the Services on devices that you own, purchase, or manage.
To use certain features of the Services, including accessing our online store or purchasing products where purchasing is enabled, you may be asked to provide information such as your email address, billing information, payment information, or shipping address.
You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activity associated with your account.
You may not sell, transfer, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate representations, descriptions, and images of our products.
However, colors, finishes, materials, textures, packaging appearance, or other visual details may appear differently depending on your device, screen settings, lighting, photography, or production variation.
Product appearance, packaging details, formulation, materials, specifications, and availability may be updated or modified from time to time.
We do not warrant that the appearance of products purchased will be identical in every respect to photography, digital renderings, or other representations displayed on the Services.
All product descriptions are subject to change without notice at our discretion.
We reserve the right to discontinue any product at any time and may limit the quantities of products available to any person, household, geographic region, or jurisdiction where permitted by law.
SECTION 3 - ORDERS
When you place an order through the Services, you are making an offer to purchase.
ONNI Pet Co. reserves the right to accept or decline an order, subject to applicable law.
An order is not considered accepted until we confirm acceptance and applicable payment has been successfully processed.
Please review your order carefully before submitting it. Once an order has entered fulfillment, we may be unable to accommodate modification or cancellation requests.
If we decline, modify, or cancel an order after submission, we will attempt to notify you using the contact information provided during checkout.
Purchases made directly through ONNI Pet Co. are subject to our Return & Refund Policy, available on our website.
Purchases completed through a third-party marketplace, including Amazon, may also be subject to that marketplace’s separate policies, terms, return procedures, and customer service requirements.
You represent and warrant that purchases made through our Services are intended for legitimate personal or household use unless otherwise authorized by ONNI Pet Co.
SECTION 4 - PRICES AND BILLING
Prices, promotions, discounts, and product availability are subject to change without notice.
The price charged for a product will be the price displayed and applicable at the time an order is submitted, subject to correction of errors as permitted by law.
Unless expressly stated otherwise, displayed prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges.
Prices displayed on our website may differ from prices offered through third-party marketplaces, retailers, promotional channels, or other sales channels.
Promotions may be subject to separate terms and conditions. If promotional terms conflict with these Terms of Service, the specific promotional terms will govern for that promotion.
You agree to provide current, complete, and accurate billing, payment, and account information for purchases made through the Services.
You represent and warrant that any payment method submitted by you is valid and that you are authorized to use it.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery timeframes are estimates and are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by shipping carriers, severe weather, customs processing, transportation disruptions, incorrect delivery information, events outside our reasonable control, or other circumstances beyond our control.
Where applicable, customers are responsible for providing a complete and accurate shipping address.
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s operations and policies.
Additional information regarding fulfillment, delivery, tracking, lost packages, and related matters is provided in our Shipping Policy.
Orders placed through third-party marketplaces may be fulfilled and delivered according to the shipping policies of those marketplaces or their fulfillment providers.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including all trademarks, brand names, logos, text, photography, illustrations, graphics, product designs, packaging designs, product names, slogans, videos, audio, layout, and other content, are owned by or licensed to ONNI Pet Co. and are protected by applicable intellectual property laws.
These Terms permit you to access and use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publish, download, store, transmit, sell, or commercially exploit materials from the Services without prior written permission from ONNI Pet Co., except where permitted by law.
Nothing in these Terms grants you any ownership interest or license in the intellectual property of ONNI Pet Co., Shopify, or any third party except as expressly stated.
ONNI Pet Co., ONNI, The Daily Glove, associated logos, product names, designs, packaging, slogans, and other brand identifiers may constitute trademarks or other protected intellectual property of ONNI Pet Co. or its licensors.
You may not use such intellectual property without prior written authorization.
Shopify’s trademarks and intellectual property remain the property of Shopify.
All other trademarks appearing through the Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
The Services may provide access to tools, features, applications, or services offered by third parties.
We may not monitor or control such third-party tools.
Unless otherwise stated, access to such tools is provided “as is” and “as available,” without warranties, representations, or endorsements from ONNI Pet Co.
Use of optional third-party tools is at your own discretion and risk.
You are responsible for reviewing and agreeing to the applicable terms and policies of any third-party provider whose tools you choose to use.
We may introduce additional tools, features, technologies, or resources in the future. Unless otherwise stated, such additions will also form part of the Services and will be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links, materials, functionality, or content provided by third parties, including links to third-party marketplaces such as Amazon.
We do not control and are not responsible for the accuracy, content, availability, practices, security, or policies of third-party websites or services.
If you leave our Services to access a third-party website or service, you do so at your own discretion.
Purchases completed through third-party websites are transactions with the applicable third party and may be governed by that third party’s terms, payment policies, shipping policies, returns procedures, privacy practices, and customer service policies.
Complaints or questions regarding third-party products, transactions, or services should be directed to the applicable third-party provider where appropriate.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
ONNI Pet Co. is powered by Shopify, which provides technology and infrastructure that enable us to offer the Services.
However, purchases made directly through our Store are transactions between you and ONNI Pet Co.
Shopify is not responsible for products purchased from ONNI Pet Co., including injuries, damages, losses, claims, or disputes arising from such products or transactions, except where required by applicable law.
By using the Services, you acknowledge Shopify’s role as a technology service provider and agree that Shopify and its affiliates are not the seller of products offered by ONNI Pet Co.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy, which is available on our website.
Certain information may also be processed by Shopify in accordance with Shopify’s privacy practices.
Because the Services are hosted by Shopify, Shopify may collect and process information relating to your access and use of the Services in order to provide, operate, secure, and improve the platform.
Information submitted through the Services may also be transmitted to service providers and other third parties involved in providing necessary functionality such as payments, fulfillment, analytics, customer communication, security, or related services.
Please review our Privacy Policy for additional information regarding how personal information is collected, used, disclosed, and protected.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, photographs, comments, or other content (“Feedback”), you grant ONNI Pet Co. a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, distribute, display, and otherwise use such Feedback for legitimate business purposes, including operating, improving, evaluating, and promoting our products and Services.
You represent and warrant that you have all rights necessary to provide the Feedback and that the Feedback does not infringe the intellectual property, privacy, publicity, or other rights of any third party.
If you received compensation, products, discounts, or other incentives connected with submitted Feedback, you are responsible for making legally required disclosures.
We are not obligated to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback unless otherwise required by law.
We reserve the right, but not the obligation, to moderate or remove Feedback that we reasonably determine to be unlawful, fraudulent, abusive, defamatory, obscene, misleading, infringing, or otherwise inappropriate.
You remain responsible for the content and accuracy of Feedback you submit.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, product specifications, availability, pricing, promotions, shipping charges, shipping times, or other information.
We reserve the right to correct errors, update information, or cancel or modify orders affected by material inaccuracies where permitted by applicable law.
We may update or correct information without prior notice.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for unlawful, fraudulent, or malicious purposes;
(b) to violate applicable federal, state, provincial, territorial, local, or international law;
(c) to infringe the intellectual property, privacy, or other rights of ONNI Pet Co. or another person;
(d) to harass, abuse, threaten, defame, discriminate against, intimidate, or harm another person;
(e) to knowingly transmit false or misleading information;
(f) to upload, transmit, distribute, or introduce malware, viruses, malicious code, or harmful technologies;
(g) to transmit unsolicited commercial communications, spam, chain letters, phishing attempts, or similar solicitations;
(h) to impersonate another person or organization;
(i) to interfere with or restrict the proper operation or security of the Services;
(j) to collect or track personal information of other users without authorization;
(k) to scrape, extract, reproduce, resell, or exploit substantial portions of the Services without authorization;
or
(l) to circumvent technical, security, access-control, or authentication measures.
We reserve the right to restrict, suspend, or terminate access to the Services if we reasonably determine that these Terms have been violated.
SECTION 14 - AGENTS
14.1 This section applies where autonomous or semi-autonomous software, services, artificial intelligence systems, automated tools, or similar technologies (“Agents”) access, use, or interact with the Services on behalf of a person or organization.
14.2 Agents may access the Services only where such access is lawful and permitted by our technical controls, policies, and these Terms.
14.3 We may limit or restrict whether and how Agents interact with the Services, including through technical measures.
14.4 Agents must not:
(a) conceal or misrepresent their automated nature;
(b) circumvent CAPTCHAs, access restrictions, authentication systems, or measures designed to distinguish human users from automated systems;
(c) misrepresent information requested by the Services;
(d) bypass or attempt to avoid controls designed to limit automated access;
or
(e) interfere with the security, performance, or normal operation of the Services.
We reserve the right to block or restrict automated access where reasonably necessary to protect the Services, our customers, ONNI Pet Co., Shopify, or third parties.
SECTION 15 - TERMINATION
We may suspend, restrict, or terminate your access to the Services where permitted by law, including where we reasonably believe that these Terms have been violated or where continued access presents a security, legal, operational, or fraud-related risk.
Any amounts lawfully owed before termination remain payable.
Provisions that by their nature should survive termination will remain effective, including provisions concerning Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, Privacy, and related rights and obligations.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information presented through the Services is provided for general informational purposes.
We make reasonable efforts to keep information accurate and current, but we do not warrant that all information will always be complete, accurate, current, or error-free.
Except where otherwise expressly stated by ONNI Pet Co. or required by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis without representations or warranties of any kind, express or implied.
To the fullest extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that the Services will always be uninterrupted, secure, timely, or error-free.
Some jurisdictions do not permit certain exclusions or limitations of warranties. In those jurisdictions, portions of this section may not apply to you.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ONNI PET CO., ITS AFFILIATES, OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND PARTNERS, AND SHOPIFY AND ITS AFFILIATES, WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.
THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANOTHER THEORY OF LIABILITY.
THE FOREGOING LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY. WHERE SUCH LIMITATIONS ARE PROHIBITED, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
SECTION 18 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless ONNI Pet Co., Shopify, and their respective affiliates, owners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising from:
(1) your material breach of these Terms;
(2) your violation of applicable law or the rights of another person;
or
(3) your misuse of the Services.
We will provide reasonable notice of indemnifiable claims where practicable.
We may participate in or control the defense of such claims where appropriate.
You agree to reasonably cooperate in the defense of indemnified claims.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforceable to the maximum extent permitted by applicable law.
Any unenforceable portion will be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
These Terms of Service, together with policies and operating rules posted through the Services, constitute the agreement governing your use of the Services.
They supersede prior or contemporaneous communications or understandings concerning the same subject matter, except where otherwise expressly agreed in writing.
Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.
SECTION 21 - ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.
Any attempted unauthorized assignment may be void.
ONNI Pet Co. may assign or transfer these Terms and related rights or obligations as part of a merger, acquisition, financing, restructuring, sale of assets, corporate reorganization, or other legitimate business transaction, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which ONNI Pet Co. provides Services will be governed by and interpreted in accordance with applicable federal law and the laws of the state or jurisdiction in which ONNI Pet Co. is legally headquartered, without regard to conflict-of-law principles, except where consumer-protection laws require otherwise.
Subject to applicable law, you and ONNI Pet Co. consent to the jurisdiction and venue of the appropriate courts located in such jurisdiction.
SECTION 23 - HEADINGS
The headings contained in these Terms are included for convenience and organization only.
They do not limit, expand, modify, or otherwise affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You may review the current version of these Terms of Service through our website.
We reserve the right to update, modify, or replace portions of these Terms from time to time.
Where required by applicable law, we will provide appropriate notice of material changes.
Changes will become effective on the date stated in the updated Terms or accompanying notice.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes, except where applicable law requires another form of consent.
SECTION 25 - CONTACT INFORMATION
Questions regarding these Terms of Service may be submitted to:
ONNI Pet Co.
Email: topnotchcommerce2823@gmail.com
Additional customer service information may also be available through the Contact page on our website.